Barcelona Flats

Reservations  and Payment
• We ask for a deposit of 30% to hold your reservation.
• Payment for the 30% reservation deposit should be made via Paypal or bank transfer.
• Any wire transfer fees should be covered by the client.
• The rest of the payment is due at least 2 weeks before arrival. Please note that your booking will not be confirmed until we have received the pre-payment amount of 30% and you have received a confirmation email from us. Please note this confirmation contains all your booking details such as exact location of apartment, contact details, balance due and all other arrival and departure instructions.
• The outstanding payment is due by bank transfer or Paypal a minimum of 2 weeks prior to arrival.  We accept payment by credit card through our Paypal business account which has been verified by Paypal.

• There is a small cleaning fee of €50 payable at check-in.
• There are NO additional charges for number of guests (up to a maximum of 6), taxes etc

Cancellation
• Please note that the 30% reservation deposit for all reservations is non-refundable and non-transferable.
• If the client cancels a fully paid reservation, there is a cancellation charge that will depend on the number of days before the beginning of the rental period.

- More than 90 days before: 30% of the total amount.
- 60-89 days before: 40% of the total amount.
- 30-59 days before: 50% of the total amount.
- Less than 30 days before: 100% of the total amount.

• It is strongly recommended that you purchase holiday cancellation insurance.

Arrival
Please ensure that we have an accurate arrival time for you so that we can plan for your check-in and keep your contact person informed about any delays or changes. If arriving by air, please advise your flight number.  Your contact person will be provided with your telephone number and email address should they need to contact you regarding your arrival time. You can send us this information via e-mail or by calling us on the number shown on this website.

Your arrival and departure confirmation email clearly states where to meet your contact person on the day of your arrival. You should call your contact person on arrival at the airport (or 1 hour from destination city if travelling by car) and you will then be advised to make your way to the apartment where you will be greeted by your check-in agent and given the keys and instructions for the apartment.
The apartment will be available from 15:00hrs, but we will always try our best to accommodate earlier arrivals.
Please note: for arrivals from 20:00hrs onwards, there is a late check-in fee of 30 euros. For arrivals from 23:00hrs onwards, the late check-in fee is 40 euros.

Departure
Departures are at 11:00hrs or before.  Any unauthorized departures after 11:00hrs will incur a charge, as this limits our ability to clean the flat for the following guests. On the departure day you should leave the apartment tidy with all rubbish correctly disposed of. Please leave ALL sets of keys on the hall table and shut the door firmly behind you after having made sure that you have all of your belongings and that the main door to the building has not been locked with a key.

Cleaning
The apartment will be thoroughly cleaned prior to your arrival. Please leave the apartment in a reasonable condition, with all rubbish disposed of correctly. If not, an additional cleaning fee may be charged. If you are staying for a long period, we can arrange for additional cleaning during your stay for a small fee.

Number and identity of the guests
Please inform us. of the number of guests included within the booking. Unless otherwise agreed by us., only the number of persons at time of booking be authorised to use the apartment. Pets are only allowed where permission has specifically been granted. In the event of any infringement of the aforementioned obligations, we. at our sole discretion will be entitled to request guests to leave the apartment, and the client shall have no right to claim any type of compensation.

Respecting the Neighbours
Please observe our Terms and Conditions with regard to disturbances, loud music and parties are very clear: ALL ARE STRICTLY FORBIDDEN. Guests staying in the apartment should know that if parties or loud music are heard, or neighbours complain and/or police are called, it can result in immediate eviction regardless of the time of day or night.
The person signing the check in form will be liable for the correct and decent behaviour of all the persons accompanying him/her. Should that person, or any of the persons accompanying him/her not behave in a suitable and responsible way, we. shall be entitled to request you leave the apartment without the right for the latter to claim any type of compensation.
This will also result in loss of prepaid rent and refundable damage deposit.
QUIET TIME IS EVERY DAY FROM 22.00 PM to 10.00 AM
We appreciate your collaboration in this matter and hope you understand that these rules are necessary as the flat is in a residential buildings where people have to live and get up for work and the nightly rest of these inhabitants must be respected.

Liabilities 
We are not liable for any direct or indirect damages that may arise as a consequence of the use by the client of the apartment, including without limitation, damages, insurance, losses because of fires, robbery or criminal behaviour.
In case of any infringement of the aforementioned obligations, we at our sole discretion will be entitled to request the client to leave the apartment, and the client shall have no right to claim any type of compensation.

Our Website
All descriptions and information on the apartment are as accurate as possible. Whilst we do our utmost to maintain accuracy, we cannot be held liable for any errors or omissions that may arise. 
We also reserve the right to change information published on the site at any time including rates, descriptions and photographs. We make no warranty or representation about the fitness or suitability of any product or service advertised on this web site.

We reserve the right to update any of its terms and conditions at any time, as may be required and as may be in line with the company's business.
These terms do not affect your consumer statutory rights.